It pretty much works, but with some odd behavior at startup.
My setup now is that the HD STB connects to the receiver via HDMI, and the receiver connects to the TV via HDMI. Recently, I added an audio receiver into the mix. If they do, try the remote again.I've had Fios TV for sometime now, and until recently have an HD STB connected directly to my TV via an HDMI cable. If they don’t work, try rebooting the box (see above). Lastly, to rule out the remote, try adjusting channels and volume using the buttons on the set-top box.if not, try changing the batteries (two AA batteries).
When you press a button at the top of the remote (CBL, TV, AUD, DVD, VCR), they’ll glow red. Also, make sure there’s nothing blocking the remote’s signal from reaching the digital cable box. Make sure the remote is set to Cable Mode by pressing the CBL button at the top of the remote.What do I do if my remote is not controlling my digital cable box?Īll of a sudden, you notice that your Rogers remote isn’t controlling the volume, channels or turning the box on and off anymore.īefore you reprogram the remote, try troubleshooting what the problem might be by trying these steps first: When the “Attention” screen comes up, press B to buy and then enter your 4-digit PIN (if you haven’t set one the default is 0000).Highlight the Buy PPV Event option – it’s the default selection for this option, so you likely won’t have to scroll – and press OK/Select.Once you find your program, highlight it and press OK/Select. If it’s a future PPV special event, you can order it up to seven days in advance. Using your Rogers Remote, navigate to the PPV program channels to locate the event you wish to order.If ordering with your remote, here’s how you do it: In most areas, you can order PPV events with your Rogers Remote. Rogers Viewer’s Choice Pay Per View programming includes live events from the UFC, WWE, boxing, concerts and more. Note: It may take up to 30 minutes for your services to reauthorize. You will also need to reset your digital box in your home, as well (see above).This will reset all of the digital boxes on your account. In the Cable Television section, you’ll see an option to Reset Digital Box.Go online to and log in to My Rogers (if you’re not signed up, go ahead and do that – it only takes a couple of minutes).Once the time is displaying again, turn the box back on and you should be good to go. The display on your digital box will flash and then go blank as the box resets itself.Navigate to and select Self Service and then to Need Help?.To access it, press the Guide button on your Rogers remote until you get to the QSM.
Sound’s basic, but it’s a common mistake. The first thing to do is simply confirm that you’re actually subscribed to the channel you’re trying to watch. What do I do if it says “Not Authorized” on the screen when I tune to a channel? If that doesn’t do the trick, call Rogers Support or go online for a Live Chat. The best and easiest solution to this is to just reset your digital box (see above). Sometimes the communications between your digital cable box and the broadcaster can be affected by factors such as a weak signal or outdated wiring in your house. What do I do if Rogers On Demand won’t load or is showing an error message? It may take up to 30 minutes for it to take effect. Once you do, your digital box will be reauthorized.